Topdon Phoenix Firmware Running Abnormally Error Solution

Problem:
After replacing mecatronic and i used Topdon Phoenix Plus 2 and t-ninja box to clone the mecatronic but I can’t get it to do a basic setting this error pops up every time


Error “The firmware is running abnormally”. How to fix it?
Topdon Phoenix Firmware Running Abnormally Error

Solution:

That is an issue with the VCI.
Run the firmware fix in the settings menu, then use a hardwired usb cable to the VCI.

If the same error still appears, feel free to share a screenshot of the error message along with your device SN, and Topdon will be happy to look into it further.

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