Failed to Update Topdon AD800 BT VCI Solution

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Problem:

After replacing the VCI for the Topdon Artidiag800 BT scanner, the device does not activate. Any solution?

Failed to Update Topdon AD800 BT VCI 1

Failed to Update Topdon AD800 BT VCI 2

Failed to Update Topdon AD800 BT VCI 3

Solution:

If the AD800 BT or AD800 BT2 scanner activation failed after replacing VCI, clear your cache and try again.

Click User Information -> Click Clear Data -> Choose Clear Data.

If the problem still exists, contact Topdon technical support by providing serial number.

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